Dana’s been putting in too much overtime trying to sidetrack any effort to discharge Bruce to an inappropriate facility while his medical situation remains tenuous. Thankfully, Jerome has taken time to advise Pam, plus valuable counsel is coming in from friends who know their way around the health care system.
Two examples—
“I know that you don’t need any more pressure at this time but that is the reality. Don’t hesitate to call the case manager and tell her/him that they need to make something happen. Also, call the chief of nephrology and any other medical team caring for Bruce, as well as the hospital administrator. If you’re not getting the satisfaction that you need then you keep going up the ladder. You’ll eventually rattle the right person.”
“…there is absolutely no excuse for the quality of care to be sacrificed. Problem is, physicians are pressured by administrators to rapidly get costly patients out of the hospital. You will never get an admission by anyone that this actually happens. If you aren’t getting the response you need I suggest making an appointment with the hospital administrator and in as nice as manner as possible serve notice that you are unwilling to tolerate poor quality in the name of a dollar. I can’t tell you the number of times I have seen patients drop through the cracks after an acute battle. Doctors loose interest or perhaps they just move on to the next big challenge. Feeding the ego can be such a dangerous thing….especially in medicine.”